Bought a website for my 13yr old Daughter after measuring her, checking and re-checking the website size detail on the product. Decided on size L even though it might be slightly big for her measurements.
Lured by website claims it was a £300 wetsuit being sold for £40+ shipping (I'm a chump!) it took over 2 weeks to arrive and another week and a half to get my Daughter to try it on (was at her Mom's for the holiday.)
For this reason I was unable to seek a return.
We have had loads of wetsuits. This product is not terrible but is very average. Not glued or taped stitching inside, and 2/3mm neoprene.
The product is simply not long enough for my slim 5ft 8 Daughter who could not get her shoulders inside. The sizing said it was good for heights of up to 5'10.
I managed to find an email address for Light In The Box but they fobbed me straight off, referring me back to the original method I'd already been rejected by, apparently ignoring my recommendation that they review sizing info on that product.
I am £50 out of pocket with no recourse and feel such a fool for not checking reviews of the site first, as they have terrible ratings. Easy to see why!
4 years ago
LightInTheBox has a
3.8
average rating
from
9,111
reviews
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