Buyer Beware! I purchased a sleeping bag which was advertised on their site as "White Duck Down". The product that arrived was 100% polyester with polyester hollow fiber filling. I attempted multiple times to get a return and refund processed. I provided pictures and detail about the incorrect advertising 8 times. Each time customer service contacted me back, they asked for info which I had already provided. It was a very frustrating experience but I finally did get a refund after writing several bad reviews on multiple sites and requesting a charge back from PayPal. The company asked that I change my reviews to reflect a 3star rating if they refunded me. I am happy to update my review to reflect that I received a refund, but they do not deserve a 3star rating. They make returns extremely difficult. Frankly it is horrible. I still will never do business with this company again.
4 years ago
LightInTheBox has a
3.8
average rating
from
9,110
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.