My mom had one of their nebulizers. It took me over an hour of being on hold with various transfers to ask if they wanted it back when she died. They said yes, that we would be charged and they would call me to arrange pickup. I gave them my number and told them mom was dead. When I next got to mom's house, they had left a message on her phone asking to talk to her. I have now been on hold again for almost an hour to try to talk to these idiots again.
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