That's a given a bad experience every time I order oxygen I never get it on the day I order it I've been trying to get portable option for I don't know how long finally got that approved let's get it in two weeks we'll see about that and the phone lies yeah you can be put on hold and be on hold on on and on nobody ever comes back on it and you hang up call right back somebody so I don't know I'm really disappointed in Lincare the one in Bowling Green I don't know they need to get a whole new management in there only one it works his butt off is the one that delivers the oxygen dating somebody for a while now he was sick the last time he came here but still working and it he didn't get here till about 6:30 the only thing is I don't like waiting all day not knowing when it's going to get here I don't know New Management in Bowling Green would be awesome