3 months ago went to Ft. Myers office to try on new bipap mask, your employee seem to rush threw my appointment put one on me said it was largest she had and that was it, she was somewhat rude also. Infact the one she signed me up for was a medium and they you do sell a large which after talking to your supplier I was able to get. Today I called your Naples Office to check on the status of a new bipap machine order, that girl was like talking to a brick wall, she had trouble answering my questions regarding my order and giving me an explanation of the delay and if it would be mailed or I would have to pick it up. This has been an ongoing issue with you office staff in this area, plainly they suck. Maybe you need to pay more to get people who care.