You guys are the worst excuse for a functioning company. Everytime I try to place an order, you screw it up. I recently placed an online which was a challenge with your dysfunctional website. After completing it. I received a phone call from someone there saying there was a problem with my order. I called shortly after and spoke with a gentleman there. He said there was a discrepancy with my insurance. I advised him that it hadn't changed in 4 years and that everything on my order was correct. He then put me on hold to speak with his supervisor. After waiting for what seemed like an eternity. I got tired of waiting and hung up. I called the next day and spoke with a woman to try one last time to clear things up. She advised my that they could not find my online order. And began reciting all the equipm6i wax "eligible" for. I told her I didn't need everything she mentioned. And that I only needed what I ordered online. Again, she told me she couldn't find my online order. WTF! These people are clueless. I'm so done with Lincare. I will continue to order from online CPAP supply companies who charge less for the same equipment. But don't offer insurance compensation.