Was charged $351 for an autodebit that should be $61. I caught it on my statement, called them who told me to call my insurance and they had no record of it. Insurance called them and they "fixed it by saying I only owed $61 and the previous month's balance of $61. I told them that is taken out already on my statement and had to have insurance call them back to get it reduced back to the original $61. They still haven't reimbursed me a month later and billed me $71 this month. I've been on hold for almost two hours, after the original robot menu hung up on me 3 times. Knowing my CPAP is through them and that I'm attached to them until I can get another in a few years is a nightmare. -5/10