I ordered annual replacement parts for a BPAP device mid March 2024. As of July 2, 2024 I still don't have any supplies. The original order was cancelled(reason unknown). Then I needed preauthorization from my insurance. Insurance had already provided authorization. Then 3 times it was supposedly shipped, but never received! No one seems to know why. My headband is broken( using an old shoe string), no pillows or filters and the hoses are showing signs of distress. I told my spouse if I die during the night or the roof blows off the house to contact the meanest most obnoxious attorney on the planet to file a law suit against Lincare!