All about the money. Have no intention of helping the user. Received a c pap was told that I would need to use the machine at least 4 hrs nightly for Medicare to cover plus I have tri care for life. Did the best I could to maintain those hrs. Some nights used for 5 plus hours some less . Was called and told that wasn't in compliance. Stated they could see my usage over Bluetooth . Barely had dot on my machine. Live in the country no internet access. Was told that I was short 3 to 4 minutes on several nights what. They could not get Medicare pay for machine. No one cares about your health. I ordered a new mask and filter Medicare payed for it. Also their call center would call a couple of times a day ask what's my name address date of birth the calls became very aggravated. Was told owell guess I would have to take another sleep study. Sad