Lincare is very aggressive and misleading in setting you up with CPAP. You are auto-enrolled in re-supply which in my opinion is way over the top. In just 2 months I had like 3 new masks, filters and they would send me more. What a waste! Also you are charged for these.
Then when you try to cancel auto-resupply you must call them and they are not direct and clear in helping you. It's a bit like pulling teeth to cancel.
Next, when you log into their patient portal (7 months later)...it tells me I am not eligible to purchase orders online due to my insurance...and I must call them!
Interesting how if I'm on auto-resupply I'm eligible for products monthly but if I do it myself I literally am not eligible.
"Reorder Supplies
We currently could not find items that were eligible for reorder at this time. Please contact your local center and we would be happy to assist you.
“Eligibility” refers to the requirements that must be met in order to reorder items based on your insurance provider. This could be due to various reasons such as a limited number of refills allowed within a specific time period, or other factors determined by your insurance plan. If you feel like this is incorrect, please contact your local center.
(xxx) xxx-5260"
This is an aggressive and money-hungry business model and not one that is actually here for patients.
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