Lincare had provided me with a wheelchair earlier this year but the brakes on it broke recently. So I called Lincare to tell them what happened and they ordered me a brand new wheelchair with everything I needed and wanted on it. It took about 1.5 to 2 weeks to receive it. They provided excellent customer service. Brandon and D were wonderful. They are both very knowledgeable, professional, friendly, and had great personalities and great communication skills. Brandon also helped me get 2 new batteries for my oxygen concentrator which really needed new batteries. He was great.