The person that helps me name is Sam from Kansas City is very personable, she is great.. even when I can’t think of the names of the things I need she helps me out she kinda finishes my sentences.. she is a very very caring person.. I really consider her to be a friend and I’ve never met her in person.. I suffer from memory loss and she will take the time to call and remind me that it’s time to order because I forget and I look up and I am real low on something in the past and I shared that with her and she’ll call and remind me.. I have a trachea and suffered three heart attacks.. she’s awesome.