We bought a chair and footstool. They emailed after we made the order to say they would let us know the estimated delivery date but never did. When the delivery driver DID arrive (without any advance notice of the delivery day) he refused was single crewed and the guy CLEARLY couldn't cope with the size and weight of the item but we were horrified to see him refuse to bring it inside and rudely just walk away leaving our brand new furniture on our drive in the rain! We emailed Living and Home who responded to say they would contact the delivery company and get back to us but, so far, not heard another word. Abominable service. No way we could ever buy anything from these guys again. Not at all what you'd expect from a company selling furniture.