It may be due to Covid, but when you constantly lie about what’s happening with orders rather than be upfront and honest, you’re practicing bad business habits and losing business. The products are good. Customer service also good. But i was told 7-8 weeks for a couch, then after the 8th week, i was told 8-10 weeks, then after the 10th week I called and was told a manager would contact me regarding my couch. No manager contacted me. Then i was told 11-12 weeks, after the 11th week i became fed up and called. They told me they sent me an email about when my item was expected to ship which wasnt the case. Then told me it would ship sometime after the 13th week....i was expecting the couch to arrive before thanksgiving considering I ordered it beginning of September and was told 7-8 weeks initially. So you can imagine how i felt when family and friends came over for thanksgiving and there was no couch for them to sit on. Highly dissatisfied and probably will never order from living spaces again. Still haven’t received the couch yet.