We bought a new area rug. The smell from the said rug was horrible. But it took me a little while to realize that it was the rug that was causing the putrid smell so by the time I had illiminated everything else and finally removed the rug into my garage I had passed the 7 day return. But surely if they sold me a rug that smells then I could return it? No! I was told by Katy Living spaces that they would clean it but at my expense! I asked to talk with the manager who relayed to his minion that I could come into Katy LIVING SPACES and talk to him but he will tell me exactly the same. Please do not spend your well earned cash in this store. I have bought many things from there as an expat furnishing my new home here and recommended them to other's but never again .