FRAUD!!!! Run as fast as you can away from this company. Started a process to refinance properties with them back in December. Here it is, March and they are just now telling that my deal didn't clear underwriting because of a credit score. This is after they let me pay over $2000 in appraisal fees and added themselves to my insurance policy. EDAN ECKSTEIN, basically lied to me for 3 whole months. The only truthful answer was from Heather, and even though she was rude, she told me "we are so backed up, your deal is at the bottom of the pile, and if I keep asking them about it, they will push it even further to the bottom." Is that something you tell a customer trying to refinance a free and clear house with you??? No Good!!!!!!