I ordered total of 13x OGX shampoo & 3x conditioner with LOOKFANTASTIC 20 days ago. The Price was per item AED23.05 . They charged me AED368.80 and sent me an information that my order is on its way. The WEIRD part starts from here. I have received small box with 3 items in it (2 shampoo / 1 conditioner) .After first delivery, i received another information that second party will arrivie on 28th of OCT. However it never came. I have called their customer service , sent them an email so many times (4/5 times) First they informed me that my order will be send shortly there is a delivery issue miss communication whatsoever . And then they informed me that the items which i ordered OGX shampoo (BRAZILIAN KERATIN SMOOTH) is out of stock and they dont know when it will be available . They offered me couple of time to cancel the order and refund the money back. However i informed them that i can wait . I dont want to cancel. Yesterday without asking or informing me i received an email that LOOKFANTASTIC canceled my order any will refund my money within 4 to 5 working days. I was shock. Moreover THE FUNNY PART IS , this morning (the next day) i was searching for the same item and guess what!!! They have it available in their website with the price tag of AED34.95 SO after all these false information or forcing me to cancel my order , (BECAUSE IT IS OUT OF STOCK) how come the very early next day less then even 24h it is available.... What kind of service is that . If you cant effort to sale it from AED23.05 why do you advertise it from this price. and why do you charge them ,sending an amount which you like and cancel it whenever they want.