Was meant to get my 5th monthly Beauty Box this month, and the money was taken out of my account via PayPal by them on the 1st as usual. I messaged them as they hadn't sent my box well after the normal date, and at first they said it would be with me very soon, then days later said they're awaiting payment. I sent them a screenshot of the PayPal transaction and they read the messages and didn't reply, ignoring me. They are also ignoring my comments on their photos. I've seen many negative comments on every one of their photos and I guess I was just hoping it wouldn't happen to me. They must believe they can get away with it, that they have enough happy customers to stay in business that they can screw over a certain amount. I really hope they go bust so they can't hurt anyone again. I used to rave about them on my social media, now I'll be deleting those reviews and replacing them with the updated truth. Very sad as I looked forward to getting a lovely box each month. Hurts to be stolen from and treated like garbage, and seeing them reply to everyone else while ignoring you. Just rude and not uncommon unfortunately.