In short. I made an order. Order was delivered but not to my address. LF refused to accept responsability. Phone calls and emails met with dull repititive answers denying all responsability. I gave up, I gave in, I'd lost nearly £100. I decided to have one last go and 'scrutinise' all emails from LF. low and behold, I came upon something interesting. I forwarded the email back to LF. Within 24 hours I recieved an email apologising, saying that I would have a full refund within 3-5 working days. Basically, if an offer looks too good to be true it probably is. I will try to stick with businesses that I can trust where there is the most accountability.