Do not order from this site I paid for 1-3 working days delivery and after 16 DAYS my stuff worth £65+ is still not with me ! I have been in contact with look fantastics Customer Service team and it just GETS WORSE! Not one person can give me an honest reason why my order isn’t with me instead they make excuses and tell me to wait longer - this is every time I speak to them. I have also asked for there customer service contact number 3 times so I can speak to someone over the telephone I have not been provided with this either I have been ignored and forgotten the lack of care shows ! I work in customer service myself and if I was to leave a open investigation this long and leave the customer hanging with no answers like look fanastic have done to me I would be out of a job !
4 years ago
Lookfantastic has a
1.3
average rating
from
1,401
reviews
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