I placed an order on 27/11/20 order no 255536379 £137.37. Not received and when I have managed to get through to someone, usually through messenger or Facebook, you just get fobbed off. They have said the order has been lost in transit. I have received an email from their “Customer Relations Executive” saying would you like a refund or replacement order? You cannot reply as it’s a “No Reply” email. No contact and no refund. Impossible to get any answers. There are hundreds of people complaining. This looks to me that this company is going down. Please do not order or you most likely will lose your money.