I placed the wrong order to begin with, I tried to cancel it. Could not cancel it, I was advised to return the items for a full refund. Return all the items on 4th December,I checked the return tracking number and it’s been delivered to the them on 7th December. Despite sending the proof of postage, no refund has been issued. This is how this company treat their loyal and regular customers ??? The most annoying thing is they said they have received all the items back but they are waiting for their warehouse to mark it as return completed and only after it’s done they can issue my refund? Why on earth do I have to wait for a month to get my refund? Would not recommend anyone else to use LOOK FANTASTIC AGAIN because of the poor customer service...CAN I HAVE MY REFUND PLEASE and it is not just £10/ £20 it’s £150. I usually don’t write reviews but this company has made me write one. Worst company ever. Avoid if you can.