SO F*{^*>! Horrible!! Used to order from them all the time. The last two times, they allege deliver attempted (in lockdown SITTING AT MY KITCHEN TABLE LOOKING AT THE DOOR ALL DAY), no knocking, no notice. Receive an email they attempted delivery (DID NOT), then immediately receive another email saying it’s available for collection (ITS NOT WHEN I WALK MY ASS TO THE POST MULTIPLE TIMES - which is not fun in the weather and the Kensington high street post being no longer so it’s far as F away). They have nothing to say. Fighting for a refund via PayPal due to their INCOMPETENT USELESS REPLIES AND CUSTOMER SERVICE. Last order was for a friend for Christmas. Here we are well into January and they’ve done nothing but make me want to blow my brains out. No attempt to rectify the situation or issue a refund.