I have had a most stressful experience. I ordered and paid for goods from L.F. on Nov 27th 2020. They sent the wrong parcel but showed on my account, that my order had been delivered. Then a month later, on December 30th another parcel which I never received, because when it arrived in the Irish postal system, An Post contacted me to say the parcel was damaged. This parcel ,they returned to L.F. I have sent numerous emails to L.F. but they now say that they will only refund me when they receive the returned goods. They have had my money since November 27th.