Awful customer service. I ordered a foundation product and was sent the wrong item. Contacted LF and was sent a form to post the item back at a cost to myself. A replacement was sent out to me but when it arrived, it was the same shade as the one that I previously sent back. Tried to get a contact number to report the issue. Impossible to get a phone number to talk to someone. Spent 30 minutes on the so called. Live chat trying to resolve the issue. So far no resolution, no product I ordered and no refund. It is THE WORSE company I have ever dealt with. A bunch of thieves. My advice is to never order from them ever!!