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Francesca
Ordered a set of haircare with next day delivery. Tracked it on their shippers website and the delivery date kept changing to the next day. This went on for over a week with numerous online chats with their customer service (they don’t have a telephone number to call). I was told they would investigate however today (10 days later!) they finally offered me a refund. I believe they never had the products in stock but didn’t want to lose out on the sale.
3 years ago
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Lookfantastic has a 1.3 average rating from 1,401 reviews

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