Worst service ever. Ive been waiting 2 weeks for my goods and refund. Not received either!!! Got told my next day delivery parcel had been lost ONE week later after I chased it multiple times! Still getting charged for goods ive not received because Look Fantastic apparently put a refund through that wasnt approved after i waited another WEEK for it! They sent me no confirmation of the refund so chances are they didnt do their job right from their end in the first place and the refund was never sent. So disappointed and will make sure never to recommend them. Ive still not received the refund!!!!