Lookfantastic used to be a great site but recently I have been disappointed in this company. Twice in the last few months I have ordered 2 different items and paid for upon ordering. One item I waited a month for and the other one, after a month I received a message to say they are refunding me because they can not get hold of the item. I've had numerous conversations with their customer service department. Basically, they take your money not even knowing if they can supply you with the item. You'd be better off ordering from somewhere else because they are no cheaper than any other company these days. I wont be shopping with Lookfantastic again.