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Anonymous
Ordered several items for next day delivery. This was over a week ago. The payment has been taken and everything is still showing as processing. It is impossible to get updates or speak to anyone. It seems this is a major issue with Look Fantastic over the last few weeks. Customer service give vague, reworded and generic responses with no actual answer as to when an order will be sent. This is very poor service which should rate 0, however I can only rate as low as 1.
3 years ago
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Lookfantastic has a 1.3 average rating from 1,401 reviews

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Alice, Customer Support

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