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Neil
The worst online shopping experience… The worst online shopping experience I've ever had. They shipped only half the items in order even though they claimed to have sent all the items. 7 out of 14 received. The package was in blue plastic bag. No wrapping. All the items were broken or damaged. Their customer service is unbelievably stupid and incompetent. Asked questions like did some of the items get accidentally delivered to a neighbours house even though I had used the click and collect service. I had to repeat my message 4 times and they came back with nonsense replies. Not sure if these guys are just extremely stupid or scammers but the outcome is the same.
3 years ago
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Lookfantastic has a 1.3 average rating from 1,401 reviews

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