UNRELIABLE DELIVERY !!! Ordered a couple of items as an Xmas gift to be delivered to a locker for collection. Website clearly stated that if the order was placed before 21st Decemeber it would arrive before Christmas. I placed the order at 6am on 20th December. Received an email that the order was dispatched and estimated delivery between 23rd-24th December. Then last minute on Christmas eve I receive an email telling me the shipment will be delayed, with no indication of when it will be delivered?! I then had to rush out to find an alternative xmas gift. Very disappointed as I wanted to gift this specific face mask. When trying to contact customer service through whatsapp they take hours to reply and when they do, it's a generic, automated response. They stated to expect up to 7 working days for delivery. So WHY STATE ORDER BEFORE 21st FOR XMAS DELIVERY on the website??!! WILL NEVER USE THIS COMPANY AGAIN, and will not be recommending them to any friends or family.