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Urszula McGinnes
Absolute joke! I have ordered something at the beginning of February and still waiting for my order. I have contacted customer service which was absolutely useless. I have asked them where was my order, but they weren’t able to provide any information. I was just told someone will contact me. After 2 weeks I have contacted them again, spoke to Demi-Lee on a chat, she said same shamble that they don’t know and someone will contact me. I have asked for my order to be cancelled as this wasn’t acceptable and I want my money back. She was very difficult to talk to and I have asked her to send me an email confirming this was requested. She said it wasn’t possible??? Then finally she did! Miracle! After another 2 weeks I have contacted them again! No one knows anything. Now they are telling me they have requested, although it was requested 2 weeks back??? This sounds to me like a fraud or they are struggling with money and not returning them back! I would NEVER EVRER recommend this company to anyone!
2 years ago
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Lookfantastic has a 1.3 average rating from 1,401 reviews

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