Ordered 4 items and it took weeks to get 2 items.I had to open a paypal case for the other 2 items that went on for weeks. I never received blusher or mascara but they said i did, even though i had a email saying they had no blushers due to supply issues. Hermes had no tracking record but they never answered my queries or questions. Finally after about 3 months...i went on chat button on website and they refunded the 2 items but i had to argue for it. Its was the principle not the cost. Dont buy from this company. The parent company, The hut.com also have very bad reviews. Avoid and save yourself the stress.