Don't use this company. My order never arrived but they said it was delivered. The only mode of contact is the messaging service on their website which they never reply to and the other is messages where they keep on asking the same questions again and again to complete security check. Once they reply to you they close the chat and if you want to ask something more you have to start the whole thing again. I’m waiting for a refund or replacement for the past 3 months and now I receive a reply from them saying “ I'm sorry to hear that you didn't receive this email. The email reads: Hello, POD shows the item has been delivered to the correct address Your account has been reviewed by our investigations team. Unfortunately, are unable to offer a refund or replacement at this time as the courier image for order 420137619 matches the courier image from your previous order, which shows the package has been delivered to the correct address. Also, the courier GPS shows its at the correct address We have now closed your account and we will not be accepting any further orders from you We apologize for any inconvenience this may have caused. Kind regards, LF” This was the first time I have ever ordered from you, the first package delivered had missing items and the second one never arrived. This feels like a scam and the company is fake.