If I could give no stars I would. This company are dreadful.
Will never order from them again.
No customer service help or telephone number which is very shady .
I ordered the wrong perfume in error .
Messaged their customer service within 5 minutes as no way of phoning them. Explained my error and asked for the order to be cancelled .
They finally messaged back over 24 hours later saying it had already been dispatched ( no it hadnt ) but would send me an email advising how to return it and get a refund . I havent received said email and the perfume arrived with no invoice or returns instructions.
Cant even phone their head Office to complain . They dont want to be contacted!
Avoid, avoid, avoid.
2 years ago
Lookfantastic has a
1.3
average rating
from
1,401
reviews
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