To put it shortly NEVER DELIVER ON TIME! I like the website itself, it has a lot of beauty brands you can’t find anywhere else. However that’s about where it ends. I have never had a delivery without issues. Paid multiple times for next day delivery and it never is, also waited for a package for over a month before and customer service just offer you generic replies and excuses. I have probably spent over £1000 with this company and have never been refunded next day delivery fee. They always blame the courier.. how about changing the courier?? You are a high end beauty brand why not change to DPD or another mail service that isn’t evri? Better of at space nk.