Seriously
I wish I did a research about this website before ordering from here
Worse online order
They have good deals but u got to ensure to keep a tab on the price as offers don’t apply on all cases and it does mislead
But the worse part was I had one order split in 2 package
Whilst the first package was on time, second one never arrived I followed up with them after the expected delivery date mentioned on the tracking order was past on which they replied that I have to wait for one month for them to raise a query (I mean wtf) seriously, in that case why mention a expected date of delivery
And finally when I followed up after 1 month they again responded that it’s at the local delivery point where I hv to go and collect and they named Dubai post office not even the address of the exact post office where I have to go (while bydefault I was charged aed 20 as delivery charges)
The worse part is I had to keep messaging all these communication on their website as I couldn’t call on their uk service no.
When I tried to check with Dubai post office , they couldn’t identify the tracking number shared by these look fantastic (idiots) dp finally after 2 week’s follow up
Look fantastic gave me a option to raise replacements or refund
Ofcourse I would never want to deal with these unprofessional idiots bcz while since start I was following up on the missing package ,they raise query for the package I already got (which is another story)
Anyways I finally raised refund request And these parasites refunded only actual price of the product without reimbursing the 20 dihrams charged for the f’ing delivery which never took place and I wasted my time following up on
I wish there was an option for negative rating then this site would hv topped it
PLZ DONT EVER DEAL WITH THESE UNPROFESSIONAL AND MORON MANAGED SITE - LOOK FANTASTIC
6 years ago
Lookfantastic has a
1.3
average rating
from
1,402
reviews
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