CUSTOMER SERVICE is the worst. I received a cream by Philosophy which is clearly in bad condition: horrible smell, caused me a terrible reaction. I told them, sent photos of the cream but said I never took photos of my skin reaction, because I never used it after the first time. Well, they keep asking me about my photos of the skin, I keep saying I have no photos. No solution, and what irritates me is that I wrote an opinion of the product to alert other customers and they did not publish it. I will never buy again from them, and I will always alert my friends and potential online customers. I do not know how can anyone trust them. So angry!!!!!