Terrible company. I ordered on 30th Jun, and on 19th jul I got email they are canceling my entire order because of pricing error, I have over 20+items in the order with amount over 200pounds!
Asked their CS what's going on in Facebook messenger, got a ton of questions asked only to further asking me to confirm my value and date which there is no reason for them NOT TO Ask in the first place.
I have been a customer for a few years, then stopped, now I come back for this order only to find out their services has been this terrible.
The pricing error is not acceptable, they didn't care to explain exactly which item has an error and I was not notified for 20 days, they took my credit card info and my money, which is very suspicious and decided to tell me 20 days later!!
Please stay away and there is other good site
5 years ago
Lookfantastic has a
1.3
average rating
from
1,401
reviews
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