I've used this site to buy Christmas Gift and there was no email that says my item has been dispatched. Contacted customer service online and after I've given all my details, I was told "You will have an email shortly from the relevant team about your order I can not discuss further at this time Take care" and was cut off immediately. I checked my email and the below was the reason: "I am sorry to let you know that we are currently unable to ship your order to you as the information provided has not met our security requirements." I know for sure there is no issue with my card as I have used it before and after this transaction. My conclusion is after I read other reviews which I regret I didn't do it before is that they don't have the stock available. All the sale is to lure people in getting rid of stuff they have and ripped off people by disputing things which they claimed to have delivered.