I've ordered from them at the first time last year. They sent to me quite quick and full products I've ordered on their website. The second time was on 3rd of this month. I paid already via MOL pay on Lookfantastic app, but the order not successfully even when my payment has been taken and my money lost from my account. Hence, I texted them many times and remind them abt what's happened to my order from imessage, whatsapp and email them. They said that they will check with Finance Team. I've waited from 4th of May till now, they not answered me yet. I think that they're cheating on me, try to take my money. Friends, pls be careful. Lookfantastic, I till waiting for ur answer.