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Emily
So long and ridiculous process in regards to returns and refunds . Have to wait ages for a reply. Still no refund even though i tracked the items i returned via hermes and it was delivered to them 7 days ago. They are saying they haven't recieved it yet? And bizarre process in regards to returns as you have to get a label from customer services and for them to apply approving the return? Such a waste of time!
4 years ago
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