I have never been treated so badly by a company before. Firstly after ordering 3 months before, my purchase was never delivered. The customer service seems to not even read the messages sent to them. They didn't want to believe that the purchase was not delivered. They don't seem to comprehend the fact that they are a business and that the customer is the most important person involved. It has taken me 4 months to finally get a response from the customer service, after writing many messages and getting irrelevant responses from them finally after 5 months of struggling,they have told me that they are refunding my money, but I will believe it when I see it. The reviews on Trustpilot are false reviews, don't use this company.
4 years ago
Lookfantastic has a
1.3
average rating
from
1,401
reviews
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