So I purchase a bundle set from lookfantastic.com. There were three items in the set and I received only 2 of the 3 items. I did not get an email notification that the item was not included, but I was still being charged the full price for the three items. They did nothing to contact me to let me know that the item would not be in my order. They did not cancel my order because the item was out of stock. They just sold it to me anyways. When I tried to get a refund they would only give me 33% of my mine back. Do not do business with this site. I have never experienced customer service like this before. It was not like I ordered the wrong item. They did false advertisement and they did not care or even acknowledge that they sold something that they did not have.