I ordered a Hair/blow dryer and i received a product for out of the country 3prug ..which the USA does not support. I received notice that since the item was already shipped they could not take care of cost of shipping the item back. That is a joke because i would not have known the wrong item was sent until i received it in the mail. This is not a good company to deal with being the company is not in the USA and they send wrong products. This company should have known what type of product to send customer in the USA. Now I am out of my money and can not do anything with this dryer. I want a full refund and Lookfantastic to pay for the retn.