I’ve placed my order a month ago and got a bit worried when tracking number didn’t work. I’ve contacted the customer service on the day the parcel was supposed to arrive and they notified me that the order is somehow on the way back to their warehouse. I was told that they will resend the order or process refund once the parcel reaches their warehouse. It’s now been weeks since I’m getting automated/ scripted responses from their customer service with different excuses why they can’t proceed with refund. It’s becoming a joke and I’m seeing a lot of customers are facing similar issues. It’s starting to look like a scam... I’m appalled by their customer service and will never order with them again.