Their products are authentic as I’ve no problem using them. Just there is a con part which they DO charged additional almost $2 each time I purchased. I didn’t noticed until my 4th time purchase as I was feeling broke so I start keeping track my expenses. And realised why am I charged extra!?? I did email their customer service. And they just told me they charged me correctly according to the order sheet at their web inside my account page. And I reply them with my bank statement showing their company charged me more. And then their customer service never get back to me anymore. Hidden charges without stating what it is. Aside from that, Their packaging sucks. I purchased glass material item they did not put any bubble wrap or air pouches to protect my items. So if they gonna tell me that additional charges are handling fees I think they should just f*ck their own faces man. Don’t come out and harm and scam people, I hope they just closed down since they have no dignity and pride in doing things. So just purchase at your own risk.
4 years ago
Lookfantastic has a
1.3
average rating
from
1,401
reviews
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