I recently ordered an expensive Strivectin Tightening Face and Neck cream Paid £41.5 from Lookfantastic online shop for my birthday, which I had a strong reaction to this cream. Only after used 3 days, my face and neck were red, itching, and burning, especially on my forehead and nose had small water spots!!!!!!! I stopped using it and contacted the Lookfantastic team, providing with the photos of my face reaction and all relevant information about this cream. After a week, I got an email saying not action Lookfantastic team can be taken, except an apology!!!!!!!! I am so shocked and disappointed with the way how Lookfantastic treat their customers!!!!!!!! It should be legally able to return/refund in 14 days!!!!! I don't feel this is a safe online shop, as customers interests are not being looked after. Lookfantatic DONT CARE THEIR CUSTOMER'S SAFETY!!!!!!!! You would be the next one ending up buying an expensive cream from Lookfantastic but getting an apology with an email,when having reactions!!!!!!!! DONT GO FOR Lookfantastic online shop if you don't want to be treated like me!!!! Don't recommend Lookfantastic online shop, as they are NOT HONESTLY FANTASTI !!!!!!!!!!!! If there is the choice to rate '0' I will definitely give Lookfantastic online shop a '0'!!!!!!