It's unfortunate that I have to give at least one star before sending my review. Loot is abysmal. The product I ordered and paid over R2000 for, arrived unusable due to a misshapen cabinet. I did a return request, the item was collected - and now I am still waiting. This has now been an issue since 9th May. On phoning the CS line I was asked to put on email that I want a refund (which I previously did, as I'm entitled to under the CPA). I humoured them - again - only to receive a response saying they will ask the manufacturer for their response. Unacceptable! I bought from Loot - your supplier issues are NOT my problem. The retailer is bound by CPA legislation.