This is not my first time contacting you guys about this! ^ times I have e-mailed! Why are you now saying I'm not getting my order! Here is one off your other messages from March! Saying I'm getting it! Why are you guys not communicating with each other about this issue! (Loot Crate) Mar 31, 2021, 3:10 PM PDT Hi There, Thanks for reaching out to us! I can confirm that your subscription is canceled you are still set to receive the crates since you have already paid for it. Sorry for the confusion. Let me know if you have any further questions. Thanks! Sent from Yahoo Mail on Android Tatom T. (Loot Crate) Jun 22, 2021, 11:46 PM PDT Hi Frank, Thank you for your patience! We regret to inform you that the World of Tanks Limited Edition Crate has been discontinued. Please note, you have not been charged. I have re-sent a request to reset your password. They never did help me with this! You will receive an email with instructions about how to reset your password in a few minutes. Please make sure to also check your spam folder. If you have not received the email, please let us know and we can figure out another solution. Thanks! Tatom T. Looter Support Hero #lootcrate